that you give Residence Plaza hotel when you use this website.
Residence Plaza hotel is committed to ensuring that your privacy is protected. Should we ask
you to provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with this
Residence Plaza hotel may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy with any
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special
offers or other information which we think you may find interesting using the
email address which you have provided.
From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic or
lets you know when you visit a particular site. Cookies allow web applications to
respond to you as an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about your
We use traffic log cookies to identify which pages are being used. This helps us
analyse data about web page traffic and improve our website in order to tailor it to
customer needs. We only use this information for statistical analysis purposes and
then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us
access to your computer or any information about you, other than the data you choose
to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily.
However, once you have used these links to leave our site, you should note that we do
not have any control over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information which you provide whilst visiting such
sites and such sites are not governed by this privacy statement. You should exercise
caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the
whenever you are asked to fill in a form on the website, look for the box that
you can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by writing to or
emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless
we have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think
you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the
Data Protection Act 1998. A small fee will be payable. If you would like a copy of the
information held on you please write to [address].
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address. We will promptly
correct any information found to be incorrect.